Privacy Policy
This Privacy Policy explains how Grayspire LLC, operating Harroee, collects, uses, discloses, and protects personal information when you visit the site, create an account, place an order, request support, or otherwise communicate with us.
Information we collect
- Identifiers and contact details, such as name, billing and shipping address, email address, and telephone number.
- Order and commercial information, such as products viewed or purchased, transaction records, delivery details, returns, and support history.
- Device and internet activity, such as IP address, browser, device type, pages visited, referring pages, and cookie or similar technology data.
- Information you voluntarily provide in forms, reviews, messages, photographs, or warranty and damage claims.
Payment information is processed by the payment provider shown at checkout. We do not intend to store complete payment-card numbers on our own servers.
How we use information
We use information to operate and secure the store; process payments, orders, shipping, returns, and claims; communicate with customers; prevent fraud; maintain records; comply with law; improve products and services; and send marketing communications where permitted. You may unsubscribe from marketing messages using the method provided in the message.
How we disclose information
We may disclose information as necessary to payment processors, hosting and e-commerce providers, fulfillment partners, suppliers, carriers, analytics and security vendors, professional advisers, and government authorities. We may also disclose information in connection with a merger, financing, acquisition, or sale of business assets. We do not knowingly sell personal information for money.
Cookies and analytics
The site uses essential technologies for cart, checkout, account, security, preferences, and site operation. Analytics or marketing technologies may also be used where enabled and permitted. See our Cookie Policy and available consent controls for more information.
Retention and security
We retain information for as long as reasonably necessary for orders, customer service, warranty, accounting, tax, fraud prevention, disputes, and legal obligations. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, or portability; to learn about certain disclosures; or to opt out of certain targeted advertising or sale/sharing as those terms are defined by law. Submit a request through the Contact page. We may verify your identity and authorized agents may need to provide proof of authority. We will not discriminate against you for exercising applicable rights.
Children, external links, and changes
The store is not directed to children under 13 and we do not knowingly collect their personal information. Third-party sites and services have their own privacy practices. We may update this policy when our practices or legal obligations change.
Merchant: Grayspire LLC
Mailing address: 1155 Kelly Johnson Blvd, Suite 111, Colorado Springs, CO 80920